This book does for retail what Goldratt's International best-seller did for manufacturing. A breakthrough solution is exposed when some unexpected events force Caroline and Paul, a married couple working for their family's retail business, to make a few small changes in the way things are done. A solution that propels the family's regional chain of stores into a very profitable, rapidly growing, international enterprise. If there is a hint of Jonah, from THE GOAL, reappearing in this novel, it is Henry, the soon-to-retire president and majority owner of the company who logically states that, if you do not deal directly with the core problem, don't expect significant improvement. Eli Goldratt's Theory of Constraints is woven throughout this book but answers are not handed to you. The reader, along with the characters in the book, work through the process together to discover solutions.

This collection of essays was originally published in The Journal on the Theory of Constraints.

Through easy-to-read discussions, logical diagrams and an addictive downloadable simulator, this book will help you translate the contents of The Goal into workable procedures in your own organization.

This book looks at the difference between data and information. Misunderstanding the difference between the two may affect the quality of organisational decision-making process. Table of contents: * Formalizing the decision process (how to use data in the decision making process) * The architecture of an information system * Scheduling.