In this important and insightful work, Marshall B. Rosenberg, PhD, demonstrates the powerful healing potential of the Nonviolent Communication (NVC) process. You can transform emotional pain, depression, shame, and conflict into empowering connections. Rosenberg shares that behind all emotional pain are unmet needs. He provides simple steps to create the heartfelt presence necessary for healing to occur. Learn how to transform your relationships, find satisfying reconciliation, and move beyond pain to a place of clear, honest communication. Through role-play dialogues and every-day examples, Rosenberg demonstrates the keys to healing pain and conflict without compromise. The healing power of NVC provides practical and effective tools for individuals, mental health practitioners, mediators, families and couples.

The tenets of Nonviolent Communication are applied to a variety of settings, including the classroom and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application. Applying the Nonviolent Communication (NVC) process to conflict resolution inspires peaceful collaboration by focusing on the unmet needs that lie at the root of any given conflict. Practical techniques help mediators and participants to find the heart of the conflict and use genuine cooperation to reach resolutions that meet everyone's needs.