At home, on the job, in a personal relationship, it's often not what you say but how you say it that counts. Deborah Tannen revolutionized our thinking about relationships between women and men in her #1 bestseller You Just Don't Understand. In That's Not What I Meant!, the internationally renowned sociolinguist and expert on communication demonstrates how our conversational signals--voice level, pitch and intonation, rhythm and timing, even the simple turns of phrase we choose--are powerful factors in the success or failure of any relationship. Regional speech characteristics, ethnic and class backgrounds, age, and individual personality all contribute to diverse conversational styles that can lead to frustration and misplaced blame if ignored--but provide tools to improve relationships if they are understood. At once eye-opening, astute, and vastly entertaining, Tannen's classic work on interpersonal communication will help you to hear what isn't said and to recognize how your personal conversational style meshes or clashes with others. It will give you a new understanding of communication that will enable you to make the adjustments that can save a conversation . . . or a relationship.

In this classic work - her first - Tannen brilliantly tackles crucial interactions, looking at conversations with colleagues, bosses, friends and family. Engaging, accessible and absolutely compelling, Tannen once again shows us what's really shaping - or breaking- our relationships with others.

Publisher abstract: "Why does talk in families so often go in circles, leaving us tied up in knots? In this illuminating book, Deborah Tannen, the linguist and and bestselling author of You Just Don't Understand and many other books, reveals why talking to family members is so often painful and problematic even when we're all adults. Searching for signs of acceptance and belonging, we find signs of disapproval and rejection. Why do the seeds of family love so often yield a harvest of criticism and judgment? In I Only Say This Because I Love You, Tannen shows how important it is, in family talk, to learn to separate word meanings, or messages, from heart meanings, or metamessages — unstated but powerful meanings that come from the history of our relationships and the way things are said. Presenting real conversations from people's lives, Tannen reveals what is actually going on in family talk, including how family conversations must balance the longing for connection with the desire for control, as we struggle to be close without giving up our freedom. This eye-opening book explains why grown women so often feel criticized by their mothers; and why mothers feel they can't open their mouths around their grown daughters; why growing up male or female, or as an older or younger sibling, results in different experiences of family that persist throughout our lives; and much, much more. By helping us to understand and redefine family talk, Tannen provides the tools to improve relationships with family members of every age."

Deborah Tannen's You Just Don't Understand spent nearly four years (in cloth and paper) on The New York Times Best Seller list and has sold over a million and a half copies. Clearly, Tannen's insights into how and why women and men so often misunderstand each other when they talk has touched a nerve. For years a highly respected scholar in the field of linguistics, she has now become widely known for her work on how conversational style differences associated with gender affect relationships. Her life work has demonstrated how close and intelligent analysis of conversation can reveal the extraordinary complexities of social relationships--including relationships between men and women. Now, in Gender and Discourse, Tannen has gathered together six of her scholarly essays, including her newest and previously unpublished work in which language and gender are examined through the lens of "sex-class-linked" patterns, rather than "sex-linked" patterns. These essays provide a theoretical backdrop to her best-selling books--and an informative introduction which discusses her field of linguistics, describes the research methods she typically uses, and addresses the controversies surrounding her field as well as some misunderstandings of her work. (She argues, for instance, that her cultural approach to gender differences does not deny that men dominate women in society, nor does it ascribe gender differences to women's "essential nature.") The essays themselves cover a wide range of topics. In one, she analyzes a number of conversational strategies--such as interruption, topic raising, indirection, and silence--and shows that, contrary to much work on language and gender, no strategy exclusively expresses dominance or submissiveness in conversation--interruption (or overlap) can be supportive, silence and indirection can be used to control. It is the interactional context, the participants' individual styles, and the interaction of their styles, Tannen shows, that result in the balance of power. She also provides a fascinating analysis of four groups of males and females (second-, sixth-, and tenth-grade students, and twenty-five year olds) conversing with their best friends, and she includes an early article co-authored with Robin Lakoff that presents a theory of conversational strategy, illustrated by analysis of dialogue in Ingmar Bergman's Scenes from a Marriage. Readers interested in the theoretical framework behind Tannen's work will find this volume fascinating. It will be sure to interest anyone curious about the crucial yet often unnoticed role that language and gender play in our daily lives.