In this classic work - her first - Tannen brilliantly tackles crucial interactions, looking at conversations with colleagues, bosses, friends and family. Engaging, accessible and absolutely compelling, Tannen once again shows us what's really shaping - or breaking- our relationships with others.

"This practical, politically neutral book offers concrete skills for holding meaningful conversations that cut across today's intense political divide, showing readers how to connect to the people in their lives. Political polarization is at an all-time high, and the consequences for our personal relationships are significant. Many people have friends and family members with whom they feel they can no longer communicate because of their extreme political views. In this book, psychologist Tania Israel presents her program for helping people have meaningful, constructive conversations with those they disagree with politically. Chapters show readers how to develop and use the scientifically-proven skills that are the foundation of constructive conversation, including strategies for effective listening, managing emotions, and understanding someone else's perspective, as well as finding common ground, avoiding self-righteousness, and telling your own story. Throughout, conversation prompts, practical exercises, case examples, and self-quizzes help readers visualize and practice starting, sustaining, and ending challenging conversations"--

In her fabulously witty style, Miss Manners reacquaints us with the proper use of implements for navigating nourishment from plate to mouth and gives specific, practical advice on all manner of mealtime issues: serving takeout food; how to fillet a fish, pound (pop open) a crab, and cope with the mysteries of the mango, the artichoke, a thick, juicy steak, and that long stringy glop of cheese, atop French onion soup; safely feeding children in restaurants; place cards.