A Drucker management classic, first published in 1990, which breaks down any narrow definition of management and is aimed specifically at decision-makers and managers working in non-profit making and charitable organizations to help them apply the principles of good management to their sector. Drawing from the American experience, Drucker poignantly illustrates his discussion of management by quoting his in-depth interviews with top executives from non-profit making organizations. The issues of mission, performance, people and relationships, leadership and developing managers are eloquently discussed and Drucker provides Action Implications throughout the book which are of practical importance to the reader.

Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. In 'The power of nice' they share their own experiences and the stories of other businesses to demonstrate why, contrary to conventional wisdom, nice guys and gals finish first. Challenging the mean-spirited "me or you" mentality, 'The power of nice' shows that "nice" companies have lower employee turnover, lower recruitment costs, and higher productivity. In today's complex and interconnected world, companies and people with a reputation for cooperation and fair play forge the kind of relationships that lead to bigger and better opportunities, both in business and in life. Kaplan Thaler and Koval illustrate the power of their philosophy with scores of real-life examples from the business arena and from their personal lives. Most important, they present a plan of action that covers everything from creating a positive impression on others to turning difficult co-workers into trusted colleagues. Filled with helpful tips and inspiring advice, 'The power of nice' will transform how each of us lives and works.

The Power to Persuade answers a fundamental question: how can you navigate a world where persuasion, rather than direct command, is the rule? In public sector organizations, and in today's "flattened" corporate hierarchies, traditional management strategies simply do not work. This book shows how to hone the political skills that are so often the key to improved performance - whether the goal is better policy or greater profit. While teaching at Harvard University, Richard Haass realized that no existing book advised people working in political settings how to be more effective. Now he has filled the gap. Using a compass as his operating metaphor - your boss is north of you, your staff is south, colleagues are east, and so on - Haass provides guidelines for managing relationships, setting goals, and translating goals into results. His interviews with Colin Powell, James Baker, Robert Strauss, and dozens of others yield valuable, practical insight. For the tens of millions of Americans

Describes how Mort Mandel built a $3 billion company from scratch, yet also managed to spend up to a third of his time in the social sector, building & supporting non-profit organisations. Provides inspiration & lessons on leadership skills such as building culture, customer relationships & execution that are necessary to achieve crossover success.